All products purchased from psychefusion.com can be exchanged within 14 days of purchase only if:

The item(s) is faulty, damaged, or defective at the time of delivery.

The item(s) do not match the original specifications of the product or are found to be different from what you had actually purchased.

Please notify us within 3 days of delivery by calling or dropping a message at +92 330 4327579 if you want to raise a dispute. At Psychefusion, we assess each dispute on a case-by-case basis and strive to be fair to both parties.

Replacement will be sent in case a defective/faulty/damaged item is shipped. You will be required to share photographic evidence of the defective item to WhatsApp within 14 days of purchase before any claims can be processed.

There are certain scenarios where it is difficult for us to support returns & exchanges. Such scenarios include but are not limited to the following:

Exchange requests made outside the specified time frame.

The product is damaged due to use.

The product has been tampered with.

Anything is missing from the package including labels, original packing, freebies, and accessories.

Refund:

We have no policy for refunds. However, in case of non-availability of the article, or if the received item is in a flawed condition, a coupon of the same amount will be issued which can be availed online only.

Order Cancellation:

You may cancel your order at any time before the shipping process. After the shipment of your order, you will receive an email with a tracking number against your order.

*Psychefusion reserves the right to cancel your order for reasons including unavailability of stock, declined payment, or inaccuracies in pricing.

*There will be no return and exchange on sale articles.